Priority Dispatch Corp. and Professional Pride, Inc. Partner
SALT LAKE CITY— Priority Dispatch Corp. (PDC) and Professional Pride, Inc. have teamed up to bring ProQA users an enhanced training experience with a new version of the 9-1-1 Reality PLUS ProQA multi-tasking phone and radio simulator.
Trainees using 9-1-1 Reality ProQA simulators practice protocol through Case Entry and Key Questions in an environment that allows trainees to learn from their mistakes without jeopardizing the health, well-being, and safety of the callers and responders.
Learners gain valuable confidence and experience before taking their first real 911 call through practice with selecting the correct Chief Complaint, providing Pre-Arrival Instructions (PAIs) and Post-Dispatch Instructions (PDIs), and transmitting key information to responders.
Also, 9-1-1 Reality PLUS ProQA assists with quality assurance (QA) and minimizes risk by tracking and documenting trainee learning, performance, feedback, and progress. The trainer will know sooner during the process whether a trainee can put his or her IAED™ certification knowledge into practice on phones and radio.
“9-1-1 Reality PLUS ProQA elevates trainee skills in working through ProQA protocols,” said Sue Pivetta, President, 9-1-1 Professional Pride, Inc. “Learners put into practice the knowledge gained from their IAED certification. They can bring the know-how to show with ‘floor-ready, pre CAD’ training and documentation.”
PDC created an abbreviated training license that can be added to 9-1-1 Reality PLUS ProQA stations.
9-1-1 Professional Pride, Inc. is a company offering training and management products and services to the emergency communications industry. The organization is located in Washington state. For more information, visit 911Trainer.com or call 253-435-0911.
PDC developed the Priority Dispatch System (PDS) that includes the Medical Priority Dispatch System™ (MPDS), the Fire Priority Dispatch System (FPDS), the Police Priority Dispatch System™ (PPDS), and the Emergency Communication Nurse System (ECNS). Located in Salt Lake City, Utah, discover more about PDC by visiting prioritydispatch.net or by calling 801-363-9127.
About PDC
Priority Dispatch Corp. provides research-based protocol solutions to emergency call centers in medical, fire, police, and nurse triage disciplines. PDC is the only dispatch system provider with an in-house research and development organization and the approval of a recognized body of industry experts, the International Academies of Emergency Dispatch (IAED).
