Katie Bulla serves as the recruiter and volunteer coordinator at the Burtonsville Volunteer Fire Department (BVFD) in Silver Spring, MD. She approaches volunteer recruitment and retention with a unique and innovative perspective. Bulla’s multidimensional skill set allows her to blend traditional firefighting values with cutting-edge technology, which results in dynamic recruitment strategies that resonate with modern audiences. By seamlessly integrating tradition and technology, she strives to create an inclusive and welcoming environment where volunteers feel valued, supported and empowered to make a difference in their community.