The Firehouse Yak: Jerry Streich - Recruitment, Retention & Organizational Development

April 4, 2024
Peter Matthews talks with former Fire Chief Jerry Streich about his work to help fire departments grow through the use of organizational development, plus a discussion on the recruitment and retention (R&R) programs he’s been involved with.

Peter Matthews talks with former Fire Chief Jerry Streich about his work to help fire departments grow through the use of organizational development, plus a discussion on the recruitment and retention (R&R) programs he’s been involved with, including his upcoming Firehouse Station Design Conference program, “How Station Design Can Enhance Recruitment and Retention.”

Streich served as a fire chief in Minnesota’s Twin Cities region, and they discuss key myths and barriers in today’s fire service R&R, noting the time spent on the efforts is less than needed, while discussing leadership’s role in moving the dial forward. He relates a volunteer fire chief to holding a debit card on their members’ time to only withdraw the time, or hours, as needed.

The two discuss staffing models, funding/grants to help departments – both career and volunteer – grow their membership base.

Highlighting part of his upcoming Station Design Conference class, Streich explains how elements in fire station design elements can help attract new members and retain existing firefighters.

Wrapping up the show, Streich talks about his newly released “Shift Happens Journal” - a series of books designed to help firefighters, officers and chiefs, along with EMS, healthcare and law enforcement take notes from their shifts, assess their mental health and note key points for discussion and follow up.

About the Author

Peter Matthews | Editor-in-Chief/Conference Director

Peter Matthews is the conference director and editor-in-chief of Firehouse. He has worked at Firehouse since 1999, serving in various roles on both Firehouse Magazine and Firehouse.com staffs. He completed an internship with the Rochester, NY, Fire Department and served with fire departments in Rush, NY, and Laurel, MD, and was a lieutenant with the Glenwood Fire Company in Glenwood, NY. Matthews served as photographer for the St. Paul, MN, Fire Department.        

About the Author

Jerry Streich | For Firehouse.Com

Jerry Streich is an organizational development practitioner who has 37 years of experience in fire service recruitment, retention, strategic planning and station design. He has led local, regional and statewide recruitment initiatives, managed multi-million-dollar grants, and spearheaded department reorganizations and new fire department formations. As the owner of one of the nation’s largest firefighter recruitment websites (CAPSTONE LLC), Streich continues to develop innovative staffing solutions. 

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