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    • CAD/Dispatch Systems

    The Firehouse.com CAD/Dispatch Systems product category is a collection of information, product listings and resources for researching various firefighter and PSAP CAD and fire department dispatch systems, including AVL, technology, 911 call processing options.
    Photo courtesy of the Massachusetts Emergency Management Agency
    When the Middleton, MA, Fire Department (MFD) responded to a large brush fire in October 2024, the display of the Command feature of First Due’s software on a monitor in the operations command vehicle made managing MFD’s personnel and that of numerous neighboring departments, the Massachusetts Emergency Management Agency, the Massachusetts Department of Fire Services and others far more expeditious than if the traditional whiteboard approach was utilized.
    Incident Command

    Incident Command: Implementing Tech for Firefighter Safety

    Rich Dzierwa
    Jan. 3, 2025
    Rich Dzierwa learned from incident commanders and software engineers how on-scene personnel accountability and assignment and officer and chief training are being taken to the...
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    Technology

    Belleville, IL, High School Teachers to Wear Panic Buttons

    Oct. 24, 2024
    The teachers will soon be able to click a button on a wearable badge to request help or initiate a rapid response during an emergency.
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    Technology

    Franklin County, WA, Sounds the Alarm on Faulty 9-1-1 Tower

    Oct. 24, 2024
    Rural fire districts say they struggle to communicate over garbled radios.
    The Charlotte Fire Department published an after-action report following a deadly, catastrophic blaze the SouthPark construction site.
    Operations & Training

    Report on Deadly Charlotte, NC, Construction Site Fire Released

    Oct. 8, 2024
    Charlotte's fire chief outlined after-action report findings to improve firefighting operations following the city's largest fire in years.
    versaterm
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    Safety & Health

    Versaterm

    Oct. 7, 2024
    Versaterm is a global public safety solutions company helping agencies transform their organizations. We have an ecosystem that enhances community safety by creating purposeful...
    RapidSOS
    rapidsos
    Safety & Health

    RapidSOS Acquires eDispatches to Enhance First Response Communications and Field Responder Capabilities

    eDispatches
    Sept. 19, 2024
    The acquisition of eDispatches joins RapidSOS’ 2022 purchase of IamResponding, expanding the reach of life-saving emergency data to field responders available through RapidSOS...