February 1999

Our Fallen Heroes

Feb. 1, 1999

The National Fallen Firefighters Memorial in Emmitsburg, MD, is undergoing expansion. In this article, Charles Werner pays tribute to firefighters who made the ultimate sacrifice...

Community Risk

Customer Service, Souther Style: Part 1 - Getting Started

Feb. 1, 1999

Customer service has become a catchphrase of the fire service. Dennis L. Rubin offers tips on gauging the effectiveness f your department's "customer service."

Tech & Comm

The Dispatcher & Domestic Terrorism

Feb. 1, 1999

Communications personnel are often the first to deal with direct or implied terrorist threats. Barry Furey discusses the different faces of terrorism and important points to remember...

Tech & Comm

Y2K: Ready or Not, Here It Comes

Feb. 1, 1999

Is your emergency services organization Y2K compliant? Barry Furey examines the Y2K problem and outlines what to look for and how to cope with the millenium bug.

Rescue

Keeping Pace With The Challenge of Chemical Terrorism

Feb. 1, 1999

Bob Stephan and Ted Jarboe offer suggestions on how to streamline your hazmat team's ready-for-entry time.

February 1999

Our Fallen Heroes

Customer Service, Souther Style: Part 1 - Getting Started

The Dispatcher & Domestic Terrorism

Y2K: Ready or Not, Here It Comes

Keeping Pace With The Challenge of Chemical Terrorism

More content from February 1999

Federal Court Permits Volunteer Activities by Virginia Beach Firefighters

Apparatus Insurance: Are You Really Covered? - Part 2

Side-Impact Airbag Identification

High-Rise Firefighting Strategies - Part 3

Let Experiences Hands Lobby For Fire-Rescue Service's Interests