Bob Pessemier presented a webcast on Operational Information Flow. Watch the archive here.
Public safety agencies worldwide have a problem – operational information flow. Read almost any after action report of the last 10 years and you will find a pattern:
- Achieving and sharing situational awareness was difficult
- Communication with all relevant stakeholders was problematic
- Coordinated information flow was inadequate.
The critical missing link is operational information flow. Without solid operational information flow, you cannot get the right resources to the right place at the right time doing the right things. For operations commanders and front-line units, information is the foundation of decision-making and action. The best operational decisions are not possible without it. The more complex the event or incident, the more this holds true. Fire and police departments around the world need new ways to manage the information flow created by constant change and increasing complexity.
This White Paper was produced by Bob Pessemier.
