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    • CAD/Dispatch Systems

    The Firehouse.com CAD/Dispatch Systems product category is a collection of information, product listings and resources for researching various firefighter and PSAP CAD and fire department dispatch systems, including AVL, technology, 911 call processing options.
    Charles Thomas
    Dan Curia, who took over as fire chief in Charleston nearly 10 years after the Sofa Super Store fire, shared what has happened in his department since the tragic fire.
    Technology

    FireFusion 2024: Technology Drives Collaboration in Charleston-Area Fire Service

    Ryan Baker
    Nov. 14, 2024
    After the tragic 2007 Sofa Super Store Fire, Charleston County redefined their approach to fire protection and helping one another beyond city limits.
    Photo by John Odegard
    Technology

    Research Corner: NERIS—Firefighting Data in the Digital Age

    Craig Weinschenk
    Aug. 9, 2024
    Craig Weinschenk, Tom Jenkins and Dustin Andres provide the ultimate explanation of the successor to NFIRS and how and why departments will benefit from its implementation.
    Catalyst Communications
    Technology

    Catalyst Communications Technologies at APCO 2024

    Firehouse.com News
    Aug. 5, 2024
    Interoperability Deployments, Dispatch to both LMR and LTE, and any to any interoperable communications across LMR and Broadband highlight technical advances on display at APCO...
    CAD/Dispatch Systems

    Traverse City, MI, 9-1-1 System Hacked

    June 27, 2024
    The computer-aided dispatch system for Grand Traverse County's 9-1-1 service is officially back online following a cyberattack that disabled the system and many other governmental...
    Hexagon
    CAD/Dispatch Systems

    Greensboro, NC, to Improve Emergency Response with AI-Enhanced Technology from Hexagon

    Firehouse.com News
    June 21, 2024
    Guilford Metro 9-1-1 to become one of the most technologically advanced emergency communications centers in the U.S.
    CAD/Dispatch Systems

    9-1-1 Service Restores after Statewide Outage in Massachusetts

    Firehouse.com News
    June 18, 2024
    Fire and police departments asked residents to use different numbers and in Boston they reminded citizens to pull the fire alarm boxes.